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How 999bd Handles Your Personal Data

This page sets out what data 999bd collects when you open an account or make a deposit via JazzCash, Easypaisa or Raast, how that data is protected, and what rights you hold over it.

Account Data ProtectedWallet Details Kept SecureJazzCash and Easypaisa EncryptedYou Control Your DataPakistan-Eligible Access Only
999bd How 999bd Handles Your Personal Data
REACH OUR TEAM

Contact Us About Your Privacy Rights

If you have questions about the data we hold on your account or want to exercise your privacy rights, our support team is the right place to start. You can reach us through chat inside your account dashboard or by emailing the address tied to your registered profile. For wallet-related queries — such as whether your JazzCash or Easypaisa number has been logged correctly — our payments support line handles those directly. We aim to respond to privacy requests within a reasonable timeframe.

Team online

Email Support

Send your privacy request to our support address. We respond to data queries and account removal requests raised through the registered email on your account.

Live Chat

Our chat window is available inside your account dashboard. Use it for quick questions about what data we hold or to flag an unexpected login.

Account Settings

Some privacy actions — like updating your linked JazzCash or Easypaisa wallet number — are handled directly from your account settings page without needing to contact our support team.

DATA SECURITY DETAIL

Cookies, Account Security and Data Retention

Your account data sits behind multiple layers of protection. Login sessions are checked against your registered device, and anything unusual is flagged before access is allowed. Cookies on the platform run in two modes — session cookies that keep you logged in during a visit, and analytics cookies that help us improve how the lobby works. You can clear these from your browser settings at any point. If local law gives you the right to access, correct or delete the data we hold, you can raise that request through our support channel and we will act within the timeframes law requires.

Cookie Use We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can clear cookies from your browser at any time.
Account Security Every login triggers a verification step. Unrecognised device access is flagged automatically. You can check all active sessions from inside your account dashboard and close any you don't recognise.
Data Retention We hold your account data for the period your account is open and for the duration local law requires after closure. Inactive accounts are checked and handled periodically.
Your Rights You can request a copy of your data, ask us to correct inaccuracies, or request deletion where local law permits it. Raise these through our support channel.

Questions About Your Privacy on 999bd

These are the questions we hear most often about how 999bd handles the data on your account. Whether you're asking about your JazzCash wallet reference, how session cookies work on mobile, or what happens to your records when you close your account — the answers below cover the main areas clearly. The platform is available where local law permits, and data rights vary by applicable jurisdiction. If your question isn't here, our support team can pick it up directly.

We collect your name, mobile number, account ID and the payment references tied to your JazzCash, Easypaisa or Raast transactions. We only ask for what is needed to run your account.

No. Your wallet number is used only to process the transactions you initiate. We do not pass it to third-party marketers or unrelated services at any point.

Contact us through the support channel registered to your account. We will compile a summary of the data we hold and send it to your verified contact address.

Yes, where local law in Pakistan permits it. Raise the request through our support team. We process deletions within the timeframes that applicable law sets out.

We begin the deletion process after closure. Some records are kept for the period required by applicable law before being permanently removed from our systems.

Payment data is stored in encrypted format. Login sessions are monitored, and any unrecognised device access triggers an automatic alert on your account that our team can act on.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.